Shipping policy


Last updated: March 16, 2026

Thank you for shopping with Nextik. We are committed to delivering your order as quickly and safely as possible. Please review our shipping policy below.

Order Processing

All orders are processed within 1–3 business days (excluding weekends and holidays). Once your order has been processed, you will receive a confirmation email with your shipping details.

If we are experiencing a high volume of orders, shipments may be delayed slightly. We will notify you via email if there is a significant delay.

Shipping Times

Estimated shipping times vary depending on your location:

  • Canada: 5–10 business days

  • United States: 5–10 business days

  • International: 7–15 business days

Please note that delivery times are estimates and may vary due to carrier delays, customs processing, or other factors outside our control.

Shipping Costs

Shipping costs are calculated at checkout based on your location and the shipping method selected.

From time to time, Nextik may offer free shipping promotions. These will be clearly displayed on our website when available.

Order Tracking

Once your order has shipped, you will receive a tracking number via email so you can track your package in real time.

Customs, Duties, and Taxes

For international orders, customs duties and taxes may apply depending on your country’s regulations. These charges are the responsibility of the customer and are not included in the product or shipping price.

Incorrect Address

Please ensure your shipping address is correct at checkout. Nextik is not responsible for orders shipped to incorrect addresses provided by the customer.

If you notice a mistake in your address, please contact us immediately at our support email.

Lost or Damaged Packages

If your package is lost or arrives damaged, please contact us within 7 days of delivery. We will work with the shipping carrier to resolve the issue and help provide a replacement or solution where possible.

Contact Us

If you have any questions about shipping, please contact our support team:

Email: shop@nextik.ca